Contact Horizon
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Shipping Support

888.878.9011
Questions, scheduling, & status inquiries
support@horizonfitness.com

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General Sales & Customer Support

Horizon Customer Experience Team:
888.878.9011

M-F 8:00 a.m. - 6:00 p.m. CST

Closed Memorial Day

Or email our team anytime:

sales@horizonfitness.com
support@horizonfitness.com

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Parts & Tech Support

Warranty: 800.244.4192
M-F 8:00 a.m. - 5:00 p.m. CST

Closed Memorial Day

techsupport@horizonfitness.com

Out of Warranty: 888.878.9011
M-F 8:00 a.m. - 6:00 p.m. CST

Closed Memorial Day

parts@horizonfitness.com

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Financing

Citizens: 866.999.0151
8:00 a.m. - 12:00 p.m.
service.citizensone.com

Genesis: 866.502.6439
mygenesiscredit.myfinanceservice.com