You’ll automatically receive strong warranty protection with your purchase of exercise equipment that includes access to our customer support center and nationwide service network.

When you purchase a warranty boost, you’ll get an additional warranty package that has longer coverage, so you won’t have to worry about future equipment problems that could derail your workout plans. The warranty boosts below cover failure due to normal wear and tear or power surges and include full-machine replacement when necessary.

To purchase a warranty boost for a previously purchased machine, please contact our sales support team at 800.962.3596. You need to purchase a warranty boost within 60 days of the purchase of your machine to qualify.

We schedule delivery and then we bring your boxes inside the main entrance, porch, garage or driveway. We’ll call you to schedule an appointment with a four hour delivery window. Signature required.

• Shipping time can range between 1-3 business days after purchase. The shipping company will contact you to schedule your delivery a few days prior. Delivery is performed during business hours, 9 a.m. - 5 p.m. Monday-Friday.
• To read full shipping details, please visit our policies page.