I have had a Horizon treadmill in my home since late 2005 and still use it almost everyday. While I am an outside runner, I use my treadmill for walking at night while catching up on the news & whatever else is on my iPad. On the rare occasion i needed a part for repair, horizon made it simple. As a result of this experience, when I decided to add an elliptical to my home fitness room, naturally I purchased the top level Horizon elliptical. I do not expect anything less than the experience with my treadmill.

Marsha W - Suffolk, VA Dec, 2013

Your customer service team was attentive in supporting me with a unit that was damaged in shipment and helped immensely in correcting the situation. The treadmill is everything that I expected and is performing excellently. So you are to be commended on the excellence of your product and the support service you provided.

Mitchell K - Fort Pierce, FL Dec, 2013

Products are very reliable. Performance is very good. The after sale service is excellent.

Sam T - Hawthorne, NJ Dec, 2013

Would like to send this note to you all to thank you for your help in getting my elliptical up and running.

I know I dealt with several good folks at Johnson, and each and every one of you were a joy to work with. This old elliptical of mine is my primary form of exercise, and buying a new replacement at this time was not in the cards. I am very appreciative for your help in identifying the correct replacement part, and also appreciate the schematics.

Thanks again for your help and great customer service.

Jon S - Germantown, TN Dec, 2013

Thank you so much. I am not used to this level of service, I am amazed. I will spread the word about your product and your service. Again, thank you.

Lorne M - Mattawa, ON Dec, 2013