I am taking the time to thank you for the very professional delivery service Estes Express Lines provided today. The very heavy (191lbs) treadmill shipped from Johnson Health Tech Cottage Grove, WI to Pittsburgh, PA. It arrived in perfect condition, within minutes of the appointment: 01/28/2014 11:59AM.
The driver of the truck made sure the box was delivered inside on the coldest day this Winter (-12 degrees F). He deserves some recognition for representing the motto of Estes Express Lines - SERVICE IS WHAT OUR PEOPLE DELIVER!
Thanks for choosing this delivery service, it was a great experience.
Very helpful, knowledgeable salesperson who patiently explained what I needed and possibly did not need to purchase. The belt I ordered arrived much sooner than I expected and was surprisingly easy to install. I am very pleased with the entire experience!
Very satisfied with the product and when I called your rep for a new part for my equipment he was very helpful. His name was Joe I believe .
Stan, our salesperson, was a gem he walked us through everything and made sure we understood everything.
Thank you very much for the great customer support! It’s not very often that someone takes ownership of a customer’s problem and takes care of it for them. You set the standard in customer service.