It is perfect for myself and my husband . We are in our 60s and have sore joints and hips. Great for walking to loosen joints up and get that daily needed exercise without having to get out in the weather.
I have had a Horizon treadmill in my home since late 2005 and still use it almost everyday. While I am an outside runner, I use my treadmill for walking at night while catching up on the news & whatever else is on my iPad. On the rare occasion i needed a part for repair, horizon made it simple. As a result of this experience, when I decided to add an elliptical to my home fitness room, naturally I purchased the top level Horizon elliptical. I do not expect anything less than the experience with my treadmill.
Your customer service team was attentive in supporting me with a unit that was damaged in shipment and helped immensely in correcting the situation. The treadmill is everything that I expected and is performing excellently. So you are to be commended on the excellence of your product and the support service you provided.
Products are very reliable. Performance is very good. The after sale service is excellent.
Would like to send this note to you all to thank you for your help in getting my elliptical up and running.
I know I dealt with several good folks at Johnson, and each and every one of you were a joy to work with. This old elliptical of mine is my primary form of exercise, and buying a new replacement at this time was not in the cards. I am very appreciative for your help in identifying the correct replacement part, and also appreciate the schematics.
Thanks again for your help and great customer service.