Rarely does one see such prompt, professional, and thorough customer service. You truly care about your customers!

Ruth K - Salisbury, NC Mar, 2014

I am writing this letter to commend Stan for doing such an amazing job during my phone call to your Customer/Tech Support Line this morning. He was so wonderful on the phone, very kind and very professional at the same time. It's always nice to hear a kind voice on the other side. He provided me with all the information I needed to fix my elliptical. I just want to let you know that his willingness to help came out from across the phone line very clearly. I would like to thank Stan once again for his help. We have definitely had a very positive experience dealing with Johnson Fitness. Thank you.

Victoria C - , Mar, 2014

I called about a problem with my Horizon T-50 and talked to very pleasant woman. She was very helpful, told me how to correct my issue, and sent me the part. It went together very well, problem fixed!

Joe M - Lockport, NY Feb, 2014

We have had our Horizon Treadmill for 6 years and have not had any issues with it until now. The Tech Support I received from Stan was amazing. He listened over the phone and sent a detailed email with a solution to what he thought was the problem. I followed the instructions and our Treadmill was fixed. I have never received such great support on anything that we have owned. Our next treadmill will definitely be a Horizon.

Brenda V - Winnipeg, MB Feb, 2014

I wanted to take a moment and mention how good Stan is at his job. I know that customer service and technical support can be a frustrating job at times. Generally, I'm sure he's dealing with people on a "bad" day. But his helpful demeanor on the phone and his knowledge was evident in the way he dealt with my case. I don't send these types of e-mails as much as I should, but Stan really made an impression on me with the careful explanation of what I was seeing and his patience in hearing the trouble I was having with the treadmill.

He's a good man to have on your team.

Bryn J - Burnsville, MN Feb, 2014