Get the help you need from our wide variety of customer support resources. You can receive the assistance you need any time of the day so you can get back on track and reach your goals.

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Product Manuals & Diagrams

Lost your owner's manual? Find your product in one of the drop-down menus below.

Includes: Owner's Manual and Assembly Guide. Select your model name and serial number


Check here for helpful answers to our most frequently asked questions.


Find solutions to some of the most common issues with your machine.

How-To Videos

Watch assembly and maintenance videos that can help you get and keep your Horizon equipment up and running.

Contact Us

Have a question about or problem with your Horizon Fitness® product? We’re here to help.