My Treadmill was delivered to my home , which was set up by the store at my convenient , and was delivered the time agreed time. The delivery men assembled it in a timely manner. My Treadmill directions were easy to follow. I've had for a few months now and I absolutely happy with it. It is sturdy, and strong, and I feel safe on it. I love all the features, and programs on it, they are very challenging. I will recommend the T303 to family and friends, any anyone who wants to here about it.