Just received elliptical less than one week ago, so this is a unique time for the company to solicit reviews. The equipment seems very solid and durable, at least in the little time I've had with it. Pretty basic with not very much user workout feedback, info or graphics. This guy assembled like a dream - little time needed, only one person. I have little positive to say about the shipping company - very rude, insistent and inflexible, and I was just fortunate to get someone to meet them at my house around lunchtime on a Monday for delivery. Had someone not been there upon their arrival, I would've been out another $75 for redelivery, and there were never any fulfilled promises other than to just drop off a 250 # box in my driveway. Big, BIG negative, there; however, that was likely just for local (Phoenix) area. I will actually escalate that to Horizon mgmt, and I've wasted enough space/time here with it. Summing up -- in a very, very short time, I'd have to say I'm quite impressed with the equipment, if just in a very basic elemental perspective.