Customer Support

Product Information and Owner's Manuals

Treadmills

Ellipticals

Exercise Bikes

Functional Strength

Includes
 

Troubleshooting & Tech Tips

 

General Questions About Our Products?

Visit our FAQ section

Assembly & Setup How-To Videos

 

Service How-To Videos

 

Our Quality Promise

We will use our knowledge and experience to create the kind of home exercise equipment that makes committing to a fitness program easier, so you can enjoy the benefits of exercise faster. While providing the help you need along the way.

Service Providers

Need a technician to help service your Horizon Fitness product? Click here to find a provider in your area.

Contact Us

We´re here to help. Whether it´s finding the Horizon product to fit your lifestyle or making sure you get quality in-home service when you need it, weíre just a phone call or mouse click away.

If you have any suggestions or success stories to share, we´d love to hear those too.

 

800.244.4192

Contact Us Online

Parts & Tech Support:

Our technical support call center is open from 7:00AM to 7:00PM CST Monday through Thursday, 7:00AM to 5:00PM CST Friday.

For out-of-warranty service please call 888.993.3199
 

800.962.3596

Sales Support:

Our sales support call center is open 8:00AM to Midnight CST Monday through Thursday, 8:00AM to 5:00PM CST Friday.

Not in the US or Canada?

International Sites & Dealers

Product Registration

Registering your fitness equipment with Horizon is the best way to ensure that your product keeps delivering the results you want from your fitness program.

Register Now
 

Retailer Support

Follow the links below to see or download additional information on the Horizon Fitness equipment that's on your floor.

Horizon Fitness Equipment - Treadmill, Elliptical, Exercise Bike, Functional Strength Training